Frequently Asked Questions

All Balsan products are designed for professional use, but can also be used for home care. If you do the procedures in a beauty salon, the advantage for you is that it is much more convenient and easy, compared to the traditional pedicure and manicure, where cutting tools are used and the effect is achieved after an invasive procedure for the feet. Balsan procedures are much more hygienic and safe for both the client and the pedicurist – no skin dust and hand fatigue.

For people who prefer to take care of their pedicures and manicures themselves, there are smaller sizes of products that are convenient for use at home or on the go.

In order to get the best result in the pedicure and manicure procedure, you need exactly these products in our sets. And this is why it is so.

1. A tool to work with. This is our metal spatula in the kit.
2. Tampons made of 100% cotton, which do not absorb, but have a liquid-retaining lotion function. You can divide the tampons in two to have one for more procedures.
3. A lotion to soften hard (dead tissue) to soft and easy-to-pick-up matter with the spatula.
4. BALANCE cream with its ingredients aims to protect your "new" tissue by nourishing it immediately after washing the lotion with water. And using the BALANCE cream once a day will keep your skin supple and soft until your next procedure.

The good thing about Balsan products is that they are designed for both professional use and home care. It is much more convenient to have the procedure done by a professional, not only because of the comfort, but also because of the additions that are offered in beauty salons and the care and attention you receive from the specialists. You can advise your Professional to serve you with BALSAN products.

We offer a ready-to-use home kit that includes lotion and balancing cream, as well as cotton swabs and a spatula to remove dead skin - all in a gift box or in a convenient beautiful kit. They also come with a detailed brochure that describes the steps of the procedure and the duration of action of the products. There are three steps:

1. On dry and clean feet, apply the pad(s) soaked with the lotion to the areas you want to treat - the heels, the pads in the forefoot and the toes. You can wrap your feet with plastic wrap or a cosmetic sock to feel comfortable during the procedure and enhance the effect of the ingredients. The time for this step is 10 to 20 minutes.
2. Remove the cotton swab and using the spatula included in the kit, remove the dead skin by scraping. Wash your feet thoroughly with water to stop the action of the lotion.
3. Apply the balancing cream, which softens the skin with its ingredients. You can apply the balancing cream daily, preferably in the evening, to have well-groomed and soft feet. The cream acts in the direction of reducing the keratinization and roughening of the skin, thanks to the balancing ingredients.

We recommend applying the lotion to well-dried skin so that it can absorb as much as possible into the dry skin. Feet do not get soaked in water! The cotton pad must be very well soaked with the BALSAN lotion for its effect to be optimal. The effectiveness of the lotion also depends on the adhesion of the tampon to the skin. Of course, from a hygienic point of view, you can wash your feet or the treated area before the procedure, but you must dry the skin very well afterwards. We recommend the use of antibacterial wet wipes to start the procedure.

Balsan lotion works very well on the cuticles (the fold of skin that covers the base of the nails). Pushing and removing excess skin is mandatory not only from an aesthetic point of view, but also from a hygienic point of view - roughened, injured and torn cuticles retain bacteria and harmful microorganisms, and their improper removal with cutting tools can cause a number of problems such as infections, fungal diseases, skin and nail inflammations. The revolutionary thing about Balsan products is that no cutting tools are used and there is no risk of infection. The products additionally protect against harmful organisms through antibacterial, antiviral and antiseptic ingredients.

The effect of Balsan lotion on the cuticles of the hands and feet is significantly shorter than on other areas of the skin - no more than 2-3 minutes. Then, using a manicure brush, excess cuticles are exfoliated and removed. We also recommend using a cuticle pusher.

With regular use, cuticles decrease, their growth stops. This is the fastest, easiest and safest method on the market and saves a lot of time from the manicure standard soaking and cutting.

After the lotion, BALANCE cream is applied.

The lotion can be used as often as needed to completely remove the dead skin. It contains salts, minerals and herbs and does not contain aggressive ingredients. You can immediately repeat the procedure after the action of the lotion has passed and the excess exfoliation has been removed with the included spatula. After achieving the desired effect, wash and apply the balancing cream.

Skin irritation may occur. We recommend that you thoroughly wash off the lotion before applying Balance cream. A sign that you have washed off the lotion well is that the skin does not feel slippery under running water.

If your skin is allergic, please try the action of the two components – lotion and BALANCE cream on a small area of ​​your horny skin /palms and soles/. If no redness occurs, you can safely use BALSAN products. Using BALANCE cream afterwards will only make your skin even more velvety.